Services
What Cloudy IT looks after
A practical blend of managed IT, day-to-day helpdesk and security hygiene. You can start small and grow as your team or risk profile changes.
Managed IT
We act as your IT operations layer: monitoring, patching and keeping your core systems running smoothly.
- Device management for laptops, desktops and mobile devices.
- Server patching and basic capacity health checks.
- Managed Wi‑Fi, switches and internet connectivity.
- Cloud backup checks and restore testing.
Helpdesk & remote support
Friendly, human support for the tools your team uses every day.
- New joiner / leaver onboarding, accounts and permissions.
- Microsoft 365, Google Workspace and common SaaS apps.
- Printer and network issues, VPN connectivity and more.
- Remote screen sharing with clear, step-by-step explanations.
Security & compliance basics
Sensible safeguards that make auditors and customers more comfortable, without turning your laptop into a fortress.
- Antivirus & endpoint detection and response (EDR).
- Firewall policy management and VPN configuration.
- Sign‑in security reviews and MFA guidance.
- Policy templates for acceptable use and remote work.